Course Feedback Survey Service Resumes in Fall 2024 with Updated Platform

To: All NIC instruc­tors (except those in Con­tin­u­ing Edu­ca­tion)

Re: NIC Course Feed­back Sur­vey Ser­vice Resumes in Fall 2024 with Updat­ed Plat­form

The NIC Course Feed­back Sur­vey Ser­vice was launched for most aca­d­e­m­ic pro­grams in Fall 2023 and was expand­ed in Win­ter 2024 to include all the Trades and Tech­ni­cal pro­grams.

The ser­vice allows instruc­tors to opt their course(s) into the NIC end-of-course sur­vey. Stu­dents are emailed invi­ta­tions to par­tic­i­pate, and are able to share their feed­back on the course and their instructor(s) by answer­ing a series of ranked and open-end­ed ques­tions. At the end of the sur­vey peri­od, instruc­tors whose cours­es have at least 3 respon­dents are issued per­son­al­ized feed­back reports con­fi­den­tial­ly.

So far the ser­vice has processed almost 1800 stu­dent sur­veys over two terms! Wow

The sur­vey soft­ware plat­form, Blue (by the Cana­di­an com­pa­ny Explo­rance), is under­go­ing a major upgrade this sum­mer that requires no sur­vey activ­i­ty.  As such, we will NOT be run­ning the sur­vey ser­vice for the Spring term, includ­ing Spring and Sum­mer Inter­s­es­sion terms.

The ser­vice will return in Fall 2024 (except for Con­tin­u­ing Edu­ca­tion & Train­ing, and select­ed oth­er non-cred­it pro­gram areas).

While you’re wait­ing for updates to the Blue soft­ware plat­form, we under­stand the impor­tance of gath­er­ing feed­back from stu­dents.

To bridge the gap between May and August when Blue will be unavail­able, CTLI is offer­ing a tem­po­rary solu­tion with­in Bright­space. The sur­vey tool with­in Bright­space allows you to import the same set of sur­vey ques­tions that are avail­able in Blue.

Note, this is only a tem­po­rary mea­sure as the ‘Blue’ Course Feed­back Sur­vey ser­vice will resume in the Fall. If you would like a set of sur­vey ques­tions import­ed into your Spring term, Spring or Sum­mer inter­s­es­sion term Bright­space course, please sub­mit a tick­et to the NIC helpdesk (under Teach­ing, Learn­ing, and Class­room Sup­port > Bright­space and Kaltura) and spec­i­fy in the sub­ject line that you would like the ‘Mid-semes­ter’ or End-of-Course’ sur­vey added to your course. We can pro­vi­sion both mid and end of term ques­tions for you!

If you are work­ing on a Fall 2024 course in Bright­space, please stay tuned in ear­ly Sep­tem­ber for email invi­ta­tions to join the reg­u­lar auto­mat­ed Course Sur­vey Feed­back Ser­vice.

We’re aim­ing to expand the sur­vey ser­vice over the next year or so, includ­ing:

  • A mid-term sur­vey for for­ma­tive feed­back, so you can imple­ment changes while your cours­es are still in progress.
  • Option­al ques­tion per­son­al­iza­tion, allow­ing you to choose from a menu of addi­tion­al ques­tions.
  • An instruc­tor dash­board, where you can com­pare your response data from term to term with the same cours­es.

We appre­ci­ate the feed­back some have already shared about the sys­tem, and we’ll be tak­ing it under con­sid­er­a­tion as we make revi­sions over the sum­mer.

We’re excit­ed to watch this ser­vice con­tin­ue to grow, and we’re thank­ful for your par­tic­i­pa­tion and sup­port. For those who haven’t had a chance to try it yet, we hope you’ll come aboard this Fall!