Course Feedback Surveys

NIC Course Feedback Survey Service (Mid-Course and End-of-Course Versions)

Intro­duc­tion: NIC has an insti­tu­tion­al sur­vey that is an infor­mal, for­ma­tive set of course and instruc­tor ques­tions aimed to pro­vide instruc­tors with con­fi­den­tial feed­back on their cours­es at the mid-point and end-point time peri­ods. Course feed­back is about gath­er­ing input on what is going well and where enhance­ments can be made. It is aimed to give stu­dents a voice and give fac­ul­ty inputs to sup­port the stu­dent learn­ing expe­ri­ence and their own pro­fes­sion­al devel­op­ment. The Cen­tre for Teach­ing and Learn­ing Inno­va­tion man­ages this sur­vey ser­vice.

Soft­ware: The sur­vey is pow­ered by the soft­ware prod­uct Blue and the com­pa­ny Explo­rance, cho­sen by the for­mer NIC Learn­ing Expe­ri­ence Inquiry Group. The soft­ware is host­ed on a serv­er in Mon­tre­al, Cana­da and com­plies with BC privacy/FIPPA reg­u­la­tions.

Sur­vey Ques­tions: The mid and end-of-course sur­vey ques­tions (below) com­ply with research (Uni­ver­si­ty of Saskatchewan, Toron­to Met­ro­pol­i­tan Uni­ver­si­ty) and reports (HEQCO) on what stu­dents are capa­ble of respond­ing to about their learn­ing expe­ri­ence. They were edit­ed and enhanced by a group of NIC fac­ul­ty and admin­is­tra­tors to align with com­mon NIC lan­guage and cours­es.

His­to­ry: The prod­uct, Blue, was pur­chased in Fall 2020 with a year or so of imple­men­ta­tion and learn­ing. In Fall 2021, a small group of fac­ul­ty pilot test­ed the plat­form. Fur­ther refine­ments hap­pened through­out 2022 to align with how the insti­tu­tion man­ages reserved sec­tions. The first deploy­ment hap­pened in Fall 2023 invit­ing 132 instruc­tors in the Fac­ul­ties of Arts, Sci­ence and Man­age­ment and Health and Human Ser­vices. 50% took part. The sys­tem worked suc­cess­ful­ly. In Win­ter 2024, a Trades and Tech­ni­cal Pro­grams sur­vey was devel­oped and over­all there was a 30% increase in instruc­tors using the ser­vice and with an over­all stu­dent response rate of 25%. Fall of 2024 saw the addi­tion of a mid-point sur­vey. Present­ly, this ser­vice is now avail­able to all instruc­tors and all cours­es (except Con­tin­u­ing Edu­ca­tion and DAL instruc­tion pro­gram­ming) for both a Mid- and End-of-Course Feed­back Sur­vey Ser­vice.

Future: The future of the ser­vice includes a roadmap that includes an instruc­tor dash­board to com­pare results from term to term, adding some addi­tion­al ques­tions from a pool of approved ques­tions, QR codes for each course

COURSE QUESTIONS — ACADEMIC programs

The fol­low­ing ques­tions are for pro­grams in Arts, Sci­ence and Man­age­ment and Health and Human Ser­vices — and are the ‘end-of-course’ ver­sion. There are 18 core insti­tu­tion­al ques­tions. 15 required ques­tions are on a 5‑point Lik­ert Scale and 3 option­al ques­tions are open-end­ed. If there is more than one instruc­tor who opts in to this course feed­back ser­vice, the stu­dents will see a dupli­cate of the instruc­tor ques­tions for each instruc­tor in their course. The stu­dents will see only one set of all the remain­ing ques­tions. NOTE: Mid-course ques­tions are the same but writ­ten in PAST tense.

Course Ques­tions  rat­ed on a 5‑point Lik­ert scale (strong­ly dis­agree, dis­agree, neu­tral, agree, strong­ly agree)

  • I found the course struc­ture easy to fol­low.
  • I under­stood what I need­ed to do to be suc­cess­ful in this course.
  • The course resources (text­books, read­ings, web-based mate­ri­als) helped me learn.
  • The course assess­ments (projects, tests, quizzes, reports, papers) helped me learn.
  • The learn­ing envi­ron­ment was wel­com­ing and sup­port­ive.
  • The course was a pos­i­tive learn­ing expe­ri­ence for me.

Instruc­tor Ques­tions  rat­ed on a 5‑point Lik­ert scale (strong­ly dis­agree, dis­agree, neu­tral, agree, strong­ly agree)

  • The instruc­tor com­mu­ni­cat­ed the sub­ject mat­ter clear­ly.
  • The instruc­tor stim­u­lat­ed me to think about the sub­ject.
  • The instruc­tor encour­aged my active par­tic­i­pa­tion in the class.
  • I received feed­back that sup­port­ed my learn­ing.
  • The instruc­tor was respon­sive with­in a rea­son­able time peri­od when I need­ed assis­tance.

State­ments about Your­self  rat­ed on a 5‑point Lik­ert scale (strong­ly dis­agree, dis­agree, neu­tral, agree, strong­ly agree)

  • I was nor­mal­ly pre­pared for this course.
  • I had good atten­dance in this course.
  • I put suf­fi­cient time and effort into this course.
  • The work­load was rea­son­able and rel­a­tive to the course expec­ta­tions.

Open-End­ed Ques­tions

  • Over­all, the moments in the course when I was most unin­volved as a learn­er were when:
  • Over­all, the moments in the course when I was most involved as a learn­er were when:
  • Please share any­thing about this course the pre­vi­ous ques­tions did not allow you to express.
END-of-COURSE QUESTIONS — Trades and Technical programs

These are for Trades and Tech­ni­cal pro­grams only. There are 22 core insti­tu­tion­al ques­tions. 19 required ques­tions are on a 5‑point Lik­ert Scale and 3 option­al ques­tions are open-end­ed. If there is more than one instruc­tor who opts in to this course feed­back ser­vice, the stu­dents will see a dupli­cate of the instruc­tor ques­tions for each instruc­tor in their course. The stu­dents will see only one set of all the remain­ing ques­tions. NOTE: Mid-course ques­tions are the same but writ­ten in PAST tense.

Instruc­tor Ques­tions  rat­ed on a 5‑point Lik­ert scale (strong­ly dis­agree, dis­agree, neu­tral, agree, strong­ly agree)

  • The instruc­tor inspired me to active­ly engage and par­tic­i­pate in my learn­ing.
  • The instruc­tor com­mu­ni­cat­ed the­o­ret­i­cal con­cepts in an under­stand­able man­ner.
  • The hands-on applied learn­ing was aligned with course con­tent.
  • I received feed­back that sup­port­ed my learn­ing.
  • The instruc­tor was respon­sive with­in a rea­son­able time peri­od when I need­ed assis­tance.

Course Ques­tions  rat­ed on a 5‑point Lik­ert scale (strong­ly dis­agree, dis­agree, neu­tral, agree, strong­ly agree)

  • I found the course struc­ture easy to fol­low.
  • I under­stood what I need­ed to do to be suc­cess­ful in this course.
  • The course resources (text­books, man­u­als, web-based mate­ri­als etc.) helped me learn.
  • The course assess­ments (projects, tests, quizzes, demon­stra­tions etc.) helped me learn.
  • The learn­ing envi­ron­ment was wel­com­ing and sup­port­ive.
  • The course was a pos­i­tive learn­ing expe­ri­ence for me.

Pro­gram Ques­tions rat­ed on a 5‑point Lik­ert scale (strong­ly dis­agree, dis­agree, neu­tral, agree, strong­ly agree)

  • I plan on com­plet­ing my appren­tice­ship train­ing at North Island Col­lege.
  • The tools and equip­ment that we used were in good work­ing order.
  • My work expe­ri­ence and/or intern­ship was of val­ue.
  • I made use of the ser­vices avail­able to me at NIC (e.g., coun­selling, career sup­port, stu­dent ser­vices).

State­ments about Your­self  rat­ed on a 5‑point Lik­ert scale (strong­ly dis­agree, dis­agree, neu­tral, agree, strong­ly agree)

  • I was nor­mal­ly pre­pared for this course.
  • I had good atten­dance in this course.
  • I put suf­fi­cient time and effort into this course.
  • The work­load was rea­son­able and rel­a­tive to the course expec­ta­tions.

Open-End­ed Ques­tions

  • Over­all, the moments in the course when I was most unin­volved as a learn­er were when:
  • Over­all, the moments in the course when I was most involved as a learn­er were when:
  • Please share any­thing about this course the pre­vi­ous ques­tions did not allow you to express