Diverse Learning + Students
Recognizing that the concept of ‘diversity’ encompasses all the ways in which humans may differ from each other, this section focuses on resources aimed at supporting international students and / or students for whom English is an Additional Language (EAL). As humans we have complex identities that go beyond one or two ‘labels,’ therefore many of the resources included in this section will also be useful to consider for all learners.
Teaching online synchronously or asynchronously or just having components of learning happening digitally can present some new challenges and opportunities for teaching and learning. This handout shares some thoughts and suggestions for instructors.
- The Intercultural Classroom in the Digital Realm: Suggestions for Teaching [PDF]
Being more aware of culture and cultural perspectives, norms and expectations, teaching and learning experiences, especially working with students in group settings, can be misunderstood. Check out this handout on how dimensions of culture may influence group work with diverse learners.
- How Dimensions of Culture Influence Teaching, Learning and Working in Groups [PDF]
- Tips for Designing and Assessing Multicultural Work [PDF]
- For Students: 5 Tips for Students Working Together on Group Projects [PDF]
Engaging students in ways that promote agency in their learning journey is an ever-evolving art. No two students are the same, and equally, no two classes have the same dynamics and energy.
Inclusive engagement in the classroom requires both the instructor and the students to reflect on their cultural identities and develop an appreciation for different perspectives and worldviews.
Having open conversations with our students about the connections between language, culture, and communication helps them reflect on their own assumptions when communicating with diverse others. Our cultural identities are complex, and we must encourage reflection on the dangers of making assumptions about others.
Regardless of the subject matter, exploring with students how culture influences their interactions is crucial in fostering mutually respectful and inclusive learning environments. The following communication model can be taught to students to help them develop their intercultural fluency.
The ODIS Model

Observe: When facing a reaction, response, or behavior that is not expected, step back and catch any judgment that may cloud our ability to see other possibilities.
Describe: What is happening? Notice the full context (i.e., physical setting, timing, atmosphere, etc.) of the situation. Use factual and non-debatable descriptions to avoid conclusion or judgment.
Interpret: Consider possible explanations of what is happening. Think beyond our own view and expand our thinking to include how others may look at the situation through different lenses.
Suspend Judgment: While engaging in all of the steps above, suspend certainty of what makes sense. Stay neutral and objective at best.
Universal Design for Learning (UDL) is a research-based educational framework for designing curriculum, instruction, and assessment that anticipates and accommodates learner variability rather than reacting to it. UDL guides instructors to remove barriers and increase access by building flexibility into courses from the outset — so that all students, regardless of ability, background, learning style, or experience, have equitable opportunities to learn and succeed (see CAST+1).
The UDL framework is built on three broad principles:
- Multiple Means of Engagement: how learners are motivated and sustained in the learning process (IRIS)
- Multiple Means of Representation: how information and content are presented (IRIS)
- Multiple Means of Action & Expression: how learners demonstrate what they know (IRIS)
These principles come from cognitive science and learning theory research, and are translated into the CAST UDL Guidelines, a practical tool for educators: UDL Guidelines
Key Considerations for Implementing UDL (see IRIS)
- Iterate with feedback: continually refine your course based on student feedback and learning analytics to strengthen inclusivity
- Start with learner variability: anticipate differences in background, experience, interest, and learning preferences when designing learning objectives and planning activities
- Build flexibility into materials: include a variety of options for accessing content (text, audio, visuals) and for students to engage with it at different levels
- Offer choice and agency: empower students to select how they engage with tasks and demonstrate understanding where possible
- Use clear and consistent language: clarity helps all learners understand expectations, reducing confusion and unnecessary barriers
- Align assessments with principles: design assessments that allow for variability in expression without lowering academic expectations (IRIS)
Learn More
- Resources for Inclusive Teaching and Learning
- Intercultural Fluency
- Supporting EAL Students